Question 1

Where are you based?

Accepted Answer

Brambla (SDB Digital Ltd) is based in Northlew, Devon, with a presence in London. We work with clients across the UK.

Question 2

What services do you offer?

Accepted Answer

We offer web design (7 Day Website and Custom Website), branding and logo design, marketing (including SEO Care), SiteCare (hosting, security and maintenance), and website audits.

Question 3

How long does a website take?

Accepted Answer

Our 7 Day Website is delivered in 7 working days. Custom websites typically take 4–10 weeks depending on scope.

Question 4

How much does a website cost?

Accepted Answer

Our 7 Day Website starts from £1,200. Custom websites start from £2,500. We provide a detailed quote after understanding your requirements.

Question 5

What is the 7 Day Website?

Accepted Answer

The 7 Day Website is a fast-track service that delivers a professionally designed, custom-built website in just 7 working days. Packages start at £1,200 (Simple), £1,500 (Standard) and £1,800 (Complex).

Question 6

What is SiteCare?

Accepted Answer

SiteCare is our ongoing website hosting, security and maintenance service. It covers managed hosting, SSL and security monitoring, automated backups, software updates, and dedicated support. Plans start from £65/month.

Question 7

What is SEO Care?

Accepted Answer

SEO Care is our ongoing SEO management service. It includes monthly health checks, keyword monitoring, on-page optimisation, Google Business Profile management, local citations, and content updates. Plans start from £95/month.

Question 8

Do you offer branding services?

Accepted Answer

Yes. We offer branding packages from Starter (£650–£850) through Professional (£1,200–£1,800) to Full brand identity (£2,500+), covering logo design, brand guidelines and visual identity.

Question 9

Do I need to be local to work with you?

Accepted Answer

Not at all. While we have many clients across Devon, Cornwall, Kent and London, we work with businesses across the UK. Our process is designed to work remotely.

Question 10

What is a website audit?

Accepted Answer

A website audit assesses your site's performance, SEO, accessibility and security. We offer a free mini audit and a comprehensive full audit for £149.

Question 11

Can I cancel my SiteCare plan at any time?

Accepted Answer

Yes. We don't believe in trap contracts. Our value keeps you here, not a legal document.

Question 12

How long does a web design project typically take?

Accepted Answer

Most projects take between 6–12 weeks from kickoff to launch, depending on complexity. Our 7 Day Website service is available for smaller projects that need a faster turnaround.

Question 13

What projects do you work on?

Accepted Answer

Projects vary by service type, focusing on strategic thinking and beautiful design. Examples include: brand positioning, tone of voice and copywriting, identity, web design and development, and ongoing SiteCare partnership. Alternatively, clients may seek design and development services after completing brand work independently.

Question 14

What is SEO?

Accepted Answer

SEO stands for Search Engine Optimisation, which is the practice of increasing the quantity and quality of traffic to your website through organic search engine results.

Question 15

What is AI Visibility and GEO?

Accepted Answer

AI Visibility refers to how findable your business is in AI-powered search tools like ChatGPT, Google AI Overviews, and Perplexity. GEO (Generative Engine Optimisation) is the practice of optimising your website and content so these AI systems cite and recommend your business when users ask relevant questions.

Question 16

How does the 7-day timeline work?

Accepted Answer

We start on Monday and launch by the following Monday. Day 1 is discovery, days 2-3 are design, days 4-5 are development, day 6 is review, and day 7 is launch. We keep you updated throughout.

Question 17

Do you work with businesses outside of Exeter?

Accepted Answer

Yes. While we have strong roots in Devon and work with many Exeter-based businesses, we serve clients across the UK. Our London office handles national and international projects.

Question 18

What if I need more than 5 pages?

Accepted Answer

Additional pages can be added for £100-150 per page depending on complexity. We can also discuss a fully custom project if your needs are larger.

Question 19

Can we meet in person?

Accepted Answer

Absolutely. We love meeting clients face to face. We can arrange meetings in Exeter, or you're welcome to visit us. We also work effectively via video calls.

Question 20

What happens if my site is hacked?

Accepted Answer

If you are on a SiteCare plan, we fix it for free. Period.

Question 21

Why is SEO so important?

Accepted Answer

SEO is vital if your website generates business, whether selling services or products. Our team has extensive experience managing SEO campaigns for businesses in competitive spaces and for smaller businesses seeking local customers.

Question 22

What budgets do you work with?

Accepted Answer

We work with a range of budgets from small businesses to enterprise clients. Our 7 Day Website starts from £1,200, while custom builds vary based on scope. The best approach is to share your budget so we can advise the most effective way to invest it.

Question 23

How is GEO different from SEO?

Accepted Answer

Traditional SEO focuses on ranking in Google's standard search results. GEO focuses on being cited by AI engines that generate answers rather than lists of links. Both are important — SEO drives traffic from traditional search, while GEO ensures you're visible in the growing number of AI-powered searches where users never click a link.

Question 24

What platforms do you build on?

Accepted Answer

We work with Next.js, WordPress, Shopify, and custom frameworks depending on your requirements. We always recommend the best platform for your specific needs and budget.

Question 25

How do I check if AI search mentions my business?

Accepted Answer

Try searching for your core services in ChatGPT, Perplexity, and Google (look for AI Overviews at the top of results). For example, search "best web designer in Exeter" or your equivalent. If your business doesn't appear, you have an AI visibility gap. We offer a free AI Visibility Check where we do this analysis for you across multiple AI platforms.

Question 26

Do you only support sites you built?

Accepted Answer

No. If your current site is on WordPress or Umbraco, we can perform a website audit and bring you under our care.

Question 27

Do I own the website?

Accepted Answer

Yes, 100%. Once the project is complete and paid for, the website and all its files belong to you.

Question 28

How long does an average project take?

Accepted Answer

A web design and build project can last around 12-14 weeks, whereas comprehensive branding initiatives extending into marketing may require six months or longer. Phased approaches can accommodate varying timelines.

Question 29

What industries do you specialise in?

Accepted Answer

We work across a wide range of sectors including construction, hospitality, healthcare, professional services, retail, and technology. Our diverse experience means we bring fresh perspectives to every project.

Question 30

How much does SEO cost?

Accepted Answer

Our SEO Care plans start from £55/month for ongoing SEO management. For larger campaigns, we scope pricing based on your specific requirements and provide a detailed quote after discovery.

Question 31

Do you offer ongoing support after launch?

Accepted Answer

Yes. Our SiteCare plans provide ongoing hosting, security, maintenance, and performance monitoring. We also offer ad-hoc support for one-off changes and improvements.

Question 32

Can you help me rank high in Google?

Accepted Answer

We are a digital agency that understands SEO from all angles. Our SEO Care service can help improve your Google rankings through technical SEO, content creation, and a bespoke strategy based on research.

Question 33

Can you start straight away?

Accepted Answer

Initial phases involve client-side agreement, data gathering, and questionnaires. Onboarding includes project management and scheduling. Client kickoff typically occurs 2-4 weeks post-agreement.

Question 34

Can you help with content and copywriting?

Accepted Answer

Absolutely. We have in-house copywriters who specialise in writing conversion-focused web content that resonates with your target audience and supports your SEO strategy.

Question 35

Do I need GEO if I already rank well on Google?

Accepted Answer

Yes — ranking well on Google doesn't guarantee AI visibility. Around 60% of Google searches now end without a click (SparkToro, 2024), and AI Overviews appear on roughly 15% of searches (Semrush, 2025). If AI tools are answering questions about your industry without mentioning you, you're losing potential customers even with strong Google rankings.

Question 36

What about hosting?

Accepted Answer

Hosting is not included in the base price, but we can set you up with reliable hosting. We recommend our SiteCare plans for ongoing hosting, security, and maintenance starting from £65/month.

Question 37

I love your work but I can't see experience in my sector.

Accepted Answer

Our portfolio deliberately rotates to maintain relevance. Over ten years, we have served diverse B2B and B2C sectors, bringing cross-industry insights rather than specialising singularly.

Question 38

How long does it take to see results from SEO?

Accepted Answer

Technical SEO changes can be picked up quickly by search engines. However, we advise a consistent SEO strategy over a long period for the most beneficial long-term results.

Question 39

What does an AI Visibility service include?

Accepted Answer

Our service covers six areas: AI crawler access configuration, technical foundations (schema markup, llms.txt, server-side rendering), content restructuring for citability, entity and brand signal strengthening, AI brand monitoring, and ongoing optimisation. We tailor the scope to your business after a free AI Visibility Check.

Question 40

What does a typical web design project cost?

Accepted Answer

Our 7 Day Website starts from £1,200 for a professional, custom-designed site delivered in 7 days. Custom websites start from £2,500 for more complex projects with CMS, integrations, and advanced functionality. We provide a detailed quote after an initial discovery call. See our full pricing page for all services.

Question 41

Can I upgrade later?

Accepted Answer

Absolutely. Many of our 7 Day Website clients come back for additional features, SEO Care services, or a full custom website redesign as their business grows.

Question 42

We have a limited budget, will you still work with us?

Accepted Answer

We work with clients ranging from start-ups to large global organisations. If you want to improve your brand online and we share a mutual understanding, we want to work with you. Let us know your budget and we can advise the best approach.

Question 43

How long does it take to see results from GEO?

Accepted Answer

Technical setup and content restructuring typically take 2–4 weeks. AI engines may start citing your content within weeks of the changes, but consistent AI visibility builds over 2–3 months as search engines re-crawl and re-index your site. Ongoing monitoring and optimisation keep your visibility growing.

Question 44

Do you work with templates?

Accepted Answer

Yes, we offer varied package options accommodating different budget levels and client needs, including our 7 Day Website and fully custom website builds.

Question 45

How long does it take to build a website?

Accepted Answer

Timelines depend on the scope: our 7 Day Website takes 7 working days, custom websites take 6–12 weeks, and e-commerce projects take 4–8 weeks depending on complexity.

Question 46

What clients do you partner with and who is your ideal client?

Accepted Answer

Our partnership criteria emphasise adding substantial business value, shared passion for brands, and long-term relationships over quick fixes. Our business is built on referrals, which requires careful partner selection.

Question 47

Is AI Visibility only for big businesses?

Accepted Answer

Not at all. AI search is particularly relevant for local and small businesses because AI tools increasingly answer "near me" and service-specific queries. A local plumber, restaurant, or accountant who appears in ChatGPT responses has a significant advantage over competitors who don't. We've designed our service specifically for UK small businesses.

Question 48

What size companies do you produce websites for?

Accepted Answer

We work with ambitious start-up businesses and large global organisations so we can tailor our services to suit your needs.

Question 49

Which is better, SEO or Social Media Marketing?

Accepted Answer

SEO increases organic search visibility, while social media builds traffic through engagement and brand building. Neither is inherently better — the right choice depends on your business and audience, and many strategies use both.

Question 50

Do you work with international clients?

Accepted Answer

Yes, we serve clients across Europe, the UK, America, and the Middle East. Communication methods vary while processes remain consistent.

Question 51

How much does AI Visibility and GEO cost?

Accepted Answer

Pricing depends on your current website setup, the scope of technical work needed, and whether you want ongoing monitoring. We start with a free AI Visibility Check, then provide a fixed quote based on your specific needs. There's no obligation and no hidden costs — you know exactly what you're paying before work begins.

Question 52

Who does SEO work for?

Accepted Answer

SEO works for any business that wants to increase organic traffic. No matter how technical or niche your industry, you can create an SEO strategy that generates results.

Question 53

Do you redesign existing websites?

Accepted Answer

Yes, we'll take a look at your current website and outline what needs improving. This gives you the option to redesign your current site or start from scratch.

Question 54

Do you offer ongoing support?

Accepted Answer

Yes. SiteCare provides hosting, security, maintenance, and support, positioning us as an extension of your internal team.

Question 55

Will my website work on smartphones and tablets?

Accepted Answer

Every website we design and build comes compatible with any screen size. We understand the importance of a responsive website as more people access the web on mobile devices.

Question 56

Will you meet in person?

Accepted Answer

We are a remote-first company but prioritise in-person client meetings, primarily in London and across the UK.

FREQUENTLY ASKED QUESTIONS

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